Frequently Asked Questions (FAQ)

Industrial Automation Equipment and Solutions

On this page you will find answers to the most frequently asked questions about industrial automation equipment, electrical components, control systems, and the ordering process at automatikosprekes.lt. If you cannot find the information you are looking for, please feel free to contact us.

General Questions

What is automatikosprekes.lt?

Automatikosprekes.lt is a specialized online store supplying industrial automation, electrical, and control equipment for industry, manufacturing companies, system integrators, and technical professionals.

Who are your products intended for?

Our product range is primarily aimed at B2B customers such as manufacturing companies, automation engineers, electrical installers, and designers. We also serve individual customers looking for reliable technical solutions.

Products and Technical Information

What automation products do you offer?

We offer a wide range of products including PLC controllers, HMI operator panels, sensors, frequency inverters (VFDs), relays, power supplies, electrical components, and other industrial automation equipment.

Do you help select the right equipment for a project?

Yes. We provide technical consultations and help select optimal solutions based on your project requirements, equipment specifications, and budget.

Do you provide technical documentation?

Yes, all products include technical specifications, datasheets, and other manufacturer documentation.

Are your products original and certified?

Yes, we supply only original, certified equipment that complies with EU regulations and manufacturer standards.

Ordering and Delivery

How can I place an order at automatikosprekes.lt?

Orders can be placed directly through our online store or by contacting us via email or phone.

How long does delivery take?

Delivery time depends on product availability:

in-stock products – 1–3 business days;
made-to-order products – according to manufacturer lead times.

Where can I find more information about delivery costs in Lithuania?

Detailed information about delivery prices in Lithuania is available on our website.

Is it possible to order non-standard or custom-selected products?

Yes, we work with suppliers and can offer custom or non-standard solutions based on individual requests.

Payment

What payment methods do you accept?

We accept the following payment methods:

bank transfer;
online banking;
payment based on a proforma invoice;
payment by bank card upon delivery when goods are delivered by courier.

Do you issue VAT invoices for companies?

Yes, VAT invoices are issued for all customers.

Warranty and Returns

Is warranty provided for automation products?

Yes, all products are covered by the manufacturer’s warranty.

What should I do if a product is defective or not working?

Please contact us and we will assist you with warranty service or replacement.

Is it possible to return products?

Products can be returned in accordance with Lithuanian Republic legislation and the established return conditions.

Consultations and Cooperation

Do you provide professional automation consultations?

Yes, we provide consultations on automation solutions, control systems, and electrical engineering.

Do you work with long-term B2B clients?

Yes, we offer flexible cooperation models, individual offers, and technical support for long-term business clients.

Contact us: info@automatikosprekes.lt +370 699 16066